Cafe supervisor | Echo Point
Cafe Supervisor – Join Our Team
We are looking for an experienced and motivated Cafe Supervisor to help lead our team and deliver exceptional customer experiences in a fast-paced hospitality environment.
About the Role
As a Cafe Supervisor, you will work closely with management to oversee daily operations, support and develop team members, maintain service standards, and ensure the smooth running of the venue.
Key Responsibilities
- Lead and motivate front-of-house staff during service
- Deliver outstanding customer service
- Assist with staff training and development
- Manage daily opening and closing procedures
- Handle customer enquiries and resolve issues professionally
- Monitor cleanliness, presentation, and food safety standards
- Assist with stock control and ordering
- Support rostering and labour management as required
- Work closely with kitchen and management teams to ensure efficient service
About You
- Previous experience in a supervisory or leadership role within hospitality
- Strong customer service and communication skills
- Ability to remain calm and organised under pressure
- Positive attitude and strong work ethic
- Availability to work weekends, public holidays, and flexible shifts
- Current NSW RSA (preferred)
- Barista experience highly regarded
What We Offer
- Competitive hourly rate based on experience
- Supportive and friendly team environment
- Opportunities for growth and career development
- Staff discounts and employee benefits
If you are passionate about hospitality, enjoy leading a team, and take pride in delivering great customer experiences, we'd love to hear from you.
